Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 814 Reviews

Jacqueline Wagner
03/13/2025
03/13/2025
We use Service 1 for all of our related services! We’ve had them service our heat, AC, and plumbing. They are always very easy to get a hold of, easy to schedule with and on time, give us good tips and tricks to keep our systems running well, professional and personable. We love supporting this local businesses and are always impressed with the quality of our service! Highly recommend!

Thomas Schedler
03/12/2025
03/12/2025
Service 1 once again performed exceedingly competent work on several of our most recent plumbing needs. Not only did they perform all of the work that I had to have fixed, but they also checked some other plumbing-related issues that I discussed with their technician and he volunteered to help me improve those matters. The technician that did the work for us, Nate, was outstanding. I can't say enough about how nicely he helped us out. He is an excellent representative of his company. I will not hesitate to use Service 1 again for all my plumbing and HVAC needs.

ANTHONY SPADARO
03/07/2025
Located in Channahon
03/07/2025
Located in Channahon
Nate was our technician and he was prompt, professional, polite, and personable. He is a skilled plumber who correctly diagnosed a complex sump pump problem and provided a solution that will stand the test of time. Lauren was the dispatcher and was also, prompt, professional and polite. We got a same day appointment; in fact, he was here in about an hour, from initial phone call to Nate's arrival. Would highly, highly recommend.
Service: New System Installation

Amy Conway
02/17/2025
02/17/2025
Called and Service One came out within hours on a Sunday afternoon, when others could not. They installed our new furnace the next day, on a very frigid Monday morning and were done before noon - amazing! They were highly professional and offered us a top quality Trane furnace at a very competitive price. We’d previously used them to install a Trane a/c unit and based on that positive experience, we used them again. They have our business, and highly recommend them!

Alec McNees
02/15/2025
02/15/2025
Our furnace went out in sub freezing weather and they were out within an hour to diagnose, recommend a replacement unit and leave us with space heaters at 8pm. The next morning they were in and out before noon. Both guys we worked with were great. Incredibly nice, helpful and thorough. Will be recommending to friends and family for sure!

Christine Wuchich
01/28/2025
01/28/2025
Highly recommend. We needed a new furnace. The service tech David thoroughly explained and showed why. We decided to replace the humidifier as well. The install was scheduled for the next day. Morales showed up when expected and did an amazing job! He corrected gaps from previous install by a different company. The new furnace is running better than our last furnace ever did. Wish we would have known about Service 1 sooner
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