Reviews

We have been using service one for all our plumbing, AC and heating needs for over the last 10 years. Recently, we had issues with our sump pump and plumbing. Our technician Al Gromada was wonderful, patient, kind, and solved all our problems! He really focuses on the job at hand. Even though there was a lot of debris from changing pipes, Al Gromada took such good care of our surroundings and made sure everything was clean before he left. If you ever need a plumber, Al Gromada is the best and I highly recommend him to my family and friends.

Very good work and experienced

I want to give GREAT thanks to Vance and Aaron. The customer service was honorable. They were very informative on their products and provided any concerns with the installation that I should consider. I understand there is always a sale pitch involved with products. I never felt like I was being pressured or being over sold. They were very diligent with helping me. Thank you for a great experience! Tanya

I am thoroughly impressed and pleased with the service received today. I panicked after the troubleshooting didn’t work. My housemate and I were both unaware the switch to our furnace wasn’t working. I called the manufacturer who recommended Service 1. After speaking with Maria (who was very helpful and kind), John (the technician) came out within 2hours of my call. John was very kind and considerate of our home, and he was quick yet efficient. Our furnace is up and running again. Thank you all soooo much!

Great service, the tech had to run back to his shop to get a couple of parts to repair our furnace , he did a great job as it took longer then we both expected.

Very helpful and knowledgeable and also will show you what the issue is and let you know the new best solution.

Jim was a great technician. He explained a lot about the way the furnace and HVAC system functions and had answers to my numerous questions. Learned a lot and got my furnace tuned up, and he even declined my tip for his excellent service. Would use them again.

Great Job, all the has been fixed, Al knows what he is doing and I will recommend him for any future job.

Al deserves 6 stars. He was extremely polite, timely, happy to explain, and a great person to have helped me. I never felt pressure or worried throughout the water heater replacement which is a rarity these days! 11/10 recommend!

I've used this company at least three times for my plumbing needs. They are always fast to respond and get me scheduled for service within 24 hours. The pricing is far and the plumbers always offer thorough explanations. They will continue to be my plumbers of choice.

We use Service 1 for all of our related services! We’ve had them service our heat, AC, and plumbing. They are always very easy to get a hold of, easy to schedule with and on time, give us good tips and tricks to keep our systems running well, professional and personable. We love supporting this local businesses and are always impressed with the quality of our service! Highly recommend!

Service 1 once again performed exceedingly competent work on several of our most recent plumbing needs. Not only did they perform all of the work that I had to have fixed, but they also checked some other plumbing-related issues that I discussed with their technician and he volunteered to help me improve those matters. The technician that did the work for us, Nate, was outstanding. I can't say enough about how nicely he helped us out. He is an excellent representative of his company. I will not hesitate to use Service 1 again for all my plumbing and HVAC needs.

Very efficient and got the job done quickly!

The technicians who installed my new furnace were on time, did a great job installing it , explained the operations of it and cleaned up after the install. Would highly recommend them to anyone.

Nate was our technician and he was prompt, professional, polite, and personable. He is a skilled plumber who correctly diagnosed a complex sump pump problem and provided a solution that will stand the test of time. Lauren was the dispatcher and was also, prompt, professional and polite. We got a same day appointment; in fact, he was here in about an hour, from initial phone call to Nate's arrival. Would highly, highly recommend.

Thank you for the speedy and great service.!! Highly recommended!

Great service very fast to respond work was done right and very quickly.

John was the repair man who was excellent and efficient in getting the furnace to work after recommending a couple of necessary repairs.

John was great. Explained everything and really friendly.

Very prompt, good to work with. Very neat, did a wonderful job. Very pleased.

We had Service One install our new furnace. We were very happy with their service. They were knowledgeable, professional, thorough and respectful of our property. Definitely we will call them for any maintenance needed in the future.

Called and Service One came out within hours on a Sunday afternoon, when others could not. They installed our new furnace the next day, on a very frigid Monday morning and were done before noon - amazing! They were highly professional and offered us a top quality Trane furnace at a very competitive price. We’d previously used them to install a Trane a/c unit and based on that positive experience, we used them again. They have our business, and highly recommend them!

Our furnace went out in sub freezing weather and they were out within an hour to diagnose, recommend a replacement unit and leave us with space heaters at 8pm. The next morning they were in and out before noon. Both guys we worked with were great. Incredibly nice, helpful and thorough. Will be recommending to friends and family for sure!