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Reviews

Reviews

At SERVICE 1 PLUMBING, HEATING & A/C, INC. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
803 Reviews

Tom Bukowski
02/20/2025
John was great. Explained everything and really friendly.
Chris Stromsdorfer
02/17/2025
Very prompt, good to work with. Very neat, did a wonderful job. Very pleased.
Amy Conway
02/17/2025
Called and Service One came out within hours on a Sunday afternoon, when others could not. They installed our new furnace the next day, on a very frigid Monday morning and were done before noon - amazing! They were highly professional and offered us a top quality Trane furnace at a very competitive price. We’d previously used them to install a Trane a/c unit and based on that positive experience, we used them again. They have our business, and highly recommend them!
Toni Petersen
02/17/2025
We had Service One install our new furnace. We were very happy with their service. They were knowledgeable, professional, thorough and respectful of our property. Definitely we will call them for any maintenance needed in the future.
David Prasczewicz
02/15/2025
Able to make appointment right away. The technician was right on time and did perfect work. Highly recommend
Alec McNees
02/15/2025
Our furnace went out in sub freezing weather and they were out within an hour to diagnose, recommend a replacement unit and leave us with space heaters at 8pm. The next morning they were in and out before noon. Both guys we worked with were great. Incredibly nice, helpful and thorough. Will be recommending to friends and family for sure!
Zorica Antink
02/14/2025
Leatrice Satterwhite
02/05/2025
My whole experience was great. It was easy to set up appointment that happened within a week, Brandon was on time, completed the work thoroughly, and gave me an explanation of what was completed. Very professional.
Patrick Cernyar
01/30/2025
Always on time explains everything that they have done
Daniel Gauer
01/29/2025
Christine Wuchich
01/28/2025
Highly recommend. We needed a new furnace. The service tech David thoroughly explained and showed why. We decided to replace the humidifier as well. The install was scheduled for the next day. Morales showed up when expected and did an amazing job! He corrected gaps from previous install by a different company. The new furnace is running better than our last furnace ever did. Wish we would have known about Service 1 sooner
Colin Ruschel
01/25/2025
Quick and professional, helped clear my clogged sewer line the same day when I called. Tech helped teach my some maintenance as well. Recommend them!
Hugo Gamino
01/23/2025
Everyone we've dealt with has been amazing! We have used Service 1 for plumbing and HVAC both and have been so impressed!! I recommend them 100%! Every technician has been so professional, cost efficient, and extremely knowledgeable. I would recommend Service1 to everyone!
Annelisa Sokolies
01/21/2025
Amazing service, super helpful technicians… definitely recommend Service 1 !!
Randy James
01/21/2025
Service One installed my system 11 years ago and has taken great care of it ever since. I would not go with anyone else. All of the technicians that have come out have been polite, courteous, and professional.
Rachel Derry
01/21/2025
Great company with great customer service! Highly recommend.
Andrea Schaafsma
01/21/2025
Great, affordable service! The technician was very friendly and efficient. Will definitely recommend to my friends.
Ken Akison
01/20/2025
Located in New Lenox
I had my tankless water heater break called service one ,they installed new one and the owner even came out toThe job to check it out and went above and beyond for me and my family I wouldnt use anyone else
Service: New System Installation
Allison Gambla
01/20/2025
Nate was quick in his diagnosis, clear in his explanation of what we needed and options and inspired confidence. He completed the job very timely, showed the results and was very polite and efficient all around; i will definitely recommend u guts and use u again. Nate is an asset to the company. Thank you very much!
Sammy D
01/20/2025
I reached out to Service One for an issue I have with our heating, as our furnace would not produce any heat. Jim came in on time before this upcoming freeze. Troubleshoot the issue ASAP and was able to provide and replace the blower fan, bracket, and capacitor. Staying around to make sure everything is functioning correctly, I cleaned up like nothing has happened. A+ for prompt and fantastic service!
Lindsay Colamussi
01/19/2025
Amazing service!!! Would 10/10 recommend this company. Our furnace went out and they were able to get someone out right away. Branden was very professional & knowledgeable. Aaron was great as well and was able to install a new furnace same day and got the heat back up and running. They have very reasonable prices and great service.
Valerie Lehman
01/17/2025
AWESOME SERVICE AND FRIENDLY TECHNICIAN!
JoAn McCain
01/15/2025
We were very pleased with the service Nate gave us. We had called another company and they wanted to charge us more than 4 times more for the same service. We will definitely call Service One for any future repairs.
Martha Koranda
01/13/2025
Service One offers a plumbing repair service which is a relief if you have used their heating services. The plumber was friendly, very knowledgeable and clear in his explanations. I would definitely use them in the future.
Darrell Blackmon
01/13/2025
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